Shipping policy

1. Processing Time

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders are not shipped or delivered on weekends or public holidays.

  • If we experience a high volume of orders, processing times may be slightly delayed.

2. Shipping Rates & Delivery Time

We offer standard shipping methods based on your location:

  • Standard Delivery: 2–5 business days

  • Shipping Fee: Calculated at checkout based on weight and location.

  • Delivery Time: 7–15 business days (varies by destination)

  • Shipping Fee: Calculated at checkout.

Note: Delivery delays may occur due to courier issues, customs clearance, or other unforeseen circumstances.

3. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.

  • Tracking updates may take up to 24 hours to reflect on the courier’s system.

4. Wrong Address or Failed Delivery

  • Please ensure your shipping address is correct at checkout.

  • Arobamirat is not responsible for delays or lost packages due to incorrect or incomplete addresses.

  • If a package is returned to us due to failed delivery, re-shipping fees will apply.

5. Damaged or Lost Packages

  • If your package is lost or arrives damaged, contact us within 48 hours with your order number and photos (if applicable).

  • We will work with the courier to resolve the issue as quickly as possible.

6. Customs, Duties & Taxes (International Orders)

  • International customers are responsible for any customs fees, import taxes, or duties charged by their country.

  • Arobamirat is not responsible for delays caused by customs.

7. Contact Us

For any shipping-related questions, please reach out:
Email: support@arobamirat.com
Phone: +880 XXXX-XXXXXX